Transcribing interviews? You should try oTranscribe

As a journalist, I do a lot of transcribing of interviews. While I do scrawl notes, these are just to take down key points and summaries and not write what the subject is saying verbatim. It’s hard to keep up, especially with those who speak too fast.

When writing the draft, I’d arrange the key points of the story from memory, then consult my notes. After that, I’d listen to the audio recording of the interview to make sure I got the points, ideas and quotations right.

When I was still starting out as a reporter in 1996, I used a cassette tape recorder and a typewriter. I would rewind and forward the tape – usually just one pass because if you do it often, the tape would get tangled with the tape head – while writing key points of the interview by hand before hitting the keys to type the story.

Digital recorders

But when I finally retired that cassette tape recorder and replaced it at first with an mp3 recorder and then later with a phone and voice recording app, transcribing interviews became a bit irksome.

You need to listen to the recording on the PC because the mp3 recorder’s or mobile app’s controls often aren’t easy to use to go from one time point on the sound file to another.

oTranscribe Vince Loremia

Using oTranscribe to transcribe my interview with Tudlo and Batingaw founder Vince Loremia for my article “Vince Loremia shares startup lessons.”

What you’re doing is typing your notes or writing your story on the same screen that you use to control the playing of the audio file, but in a different window.

When you want to pause the recording, you need to hit alt + tab or cmd + tab on the Mac and then, depending on your audio software, press the space bar to pause the playing and then hit alt + tab again to return to your writing screen and resume transcribing your notes. When you need to continue playing the sound file, you go through the keystroke rigmarole all over again.

What I used to do was play the interview on my laptop while taking notes on the desktop.

No need to switch windows

That was until I discovered oTranscribe. The free service simplifies transcription of interviews by allowing you to play the audio file on the same screen that you’re using to transcribe the notes.

You don’t need to switch windows to play or pause the audio file, all you need to do is press the Esc key. To rewind, you just press the F1 key and to fast-forward, it’s F2. You can even control the speed by which the recording is played, F3 to slow it down and F4 to speed it up.

The service, which was created by journalist Elliot Bentley, allows you to easily insert a timestamp of the recording just by pressing Ctrl + J or Cmd + J for Mac users. The timestamp is hyperlinked to that specific location of the audio file, which simplifies review of the transcription and serves as guide for the clipping of the recording for embedding with your article.

Supported media files

The service works with media files supported by your browser, the files that are listed when you click on “Choose audio (or video) file.” The files are stored locally, meaning you don’t have to wait for it to upload the recording into some server somewhere out there. As soon as you choose the file, you can immediately play it and start transcribing.

The service also allows you to load YouTube videos.

The files and transcriptions are stored in your browser’s local storage. It saves transcripts every five minutes but the developer says you should always export your work to prevent data loss. oTranscribe allows you to export your transcript into plain text or a Markdown document.

oTranscribe is a free service. The system is open source and came out of the Hacks/Hackers London meetup.

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New #30DayChallenge: Write in Markdown

I’ve always wanted to learn and start using Markdown in writing. For some time, it hovered near the top of my to-do list but I never got around to actually starting to use it.

I use a Markdown-capable online writing tool – Editorially – but I never used it for that. I used it purely to manage articles and to allow me to work on a post in multiple workstations.

When I write, I compose only in plain text. As soon as I’d finish the article, I’d go over the post again and manually code the HTML tags for blog or website publishing.

Markdown, a “lightweight markup language” created by a writer – John Gruber, simplifies that. It allows you to to easily mark up documents and export these into structurally valid HTML.

I’ve always filed using Markdown as one of the tasks I’d do in a future #30DayChallenge.

I finally got around to using it more extensively this month when I became more active in using Github to manage my projects and work files. I fully realized its utility when I started processing the Sun.Star Cebu News Style Guide and uploading it to its repo so that newsroom editors and reporters could start working to update and improve it in preparation for turning it into a mobile app.

MARKDOWN. It took me days to code this dated Sun.Star Cebu Style Guide in HTML. With Markdown, it took me hours. If you do a lot of writing, especially for digital media, Markdown is something you should consider using.

MARKDOWN. It took me days to code this dated Sun.Star Cebu Style Guide in HTML. With Markdown, it took me hours. If you do a lot of writing, especially for digital media, Markdown is something you should consider using.

If you do a lot of writing, especially for digital media, Markdown is something you should consider using.

It took me days to manually code the old version of the Sun.Star Cebu style guide in HTML. With Markdown, it took me hours.

What’s more, Markdown is easy to do – it’s something I can ask other editors and reporters in the newsroom to use in updating our style guide. After introducing them to Git, anyway. But hey, our editor-in-chief now uses Github.

There are many Markdown editors available for free download. On the Mac, my favorite is Mou. On Windows, it’s MarkdownPad. On my Elementary OS Linux desktop, I just use an online Markdown editor like Dillinger or Markable. Here’s an exhaustive list if you want to try out other editors. Here’s the Markdown syntax reference if you’re interested.

As part of my 30-Day Challenge this month, I plan to use Markdown in all my writings and create a workflow that fits my needs.

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Parrot is great voice recording app for BlackBerry Z10

Parrot voice record BlackBerry Z10

PARROT ON BLACKBERRY Z10. Parrot is a beautifully-designed app that produces very clear audio recordings. (Photo by Max Limpag)

As a journalist, I use my phone extensively for news gathering. Apart from it being my camera, the phone is also my main voice recorder for interviews. I still carry an MP3 voice recorder but this serves only as backup, the quality of recording in smartphones is so much higher.

Whenever I set up a phone, one of the first apps I install is a voice recorder. On Android, my favorite voice recording application is Easy Voice Recorder, which has a free version that more than meets my needs. On iOS, my favorite voice recording app is iTalk, which produces clear and great quality recordings.

On the BlackBerry Z10, which uses the company’s BlackBerry 10 platform, I find Parrot to be the best voice recording application.

Parrot is easy to use and the user interface is beautiful and minimal. It’s easy to use the app for recording.

I used Parrot in several interviews, including the Tell It To Sun.Star roundtable interview of defeated congressional candidate Annabelle Rama before the elections and the sound quality is really exceptional. Play the clip below to check it out for yourself. My phone was on the table about 2 feet away from Annabelle during the recording.

Parrot on BlackBerry Z10

INTERVIEW. I used Parrot on the BlackBerry Z10 to record the interview by Sun.Star journalists of defeated congressional candidate Annabelle Rama. The recording was very clear. Check out a sample clip below. (Photo by Max Limpag)

Parrot has a live graph of audio input to give you an idea of the sound levels so that you could adjust the placement of the phone.

Listen to this sample clip of the Annabelle Rama interview to check out the quality of Parrot’s recording.

The app is exclusive to the BlackBerry 10 platform.

Parrot also allows you to define the quality of your recording from Low (.awb files), Good (.m4a files) and High (.wav files). You can then copy the recording to the external memory card or share this via Bluetooth, email, BlackBerry Messenger or even NFC.

If you regularly do interviews or record voice memos whenever an idea occurs to you, Parrot on the BlackBerry 10 is an excellent free app for that.

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Learning to build mobile sites, from WAP to JQuery Mobile

Sun.Star Cebu mobile app

EASY, POWERFUL FRAMEWORK. JQuery Mobile allows non-programmers like me to easily and quickly build powerful mobile Web apps and sites. (Photo by Max Limpag)

About ten years ago, I built a WAP (Wireless Application Protocol) mobile news site. This was at a time when the cellphone to aspire for was the Nokia 7110, a slider phone made even cooler when a similar device was used in the Matrix movie.

At that time, the Sun.Star website signed a content agreement with Smart for SMS and WAP news and they needed a WAP mobile site. Nobody among the website staff then knew how to build a WAP site. Being a sucker for always trying to learn new stuff, I volunteered to build it.

I finished the WAP site in time for the launch after a 3-day development marathon done after I finished my work at the Sun.Star Cebu copy desk, fueled by more than a pack of Marlboro reds a day (I was still a heavy smoker then) and guided by a phonebook-thick Wireless Markup Language (WML) reference for the Artus Netgate.

Updating was by manual editing of codes but somebody later hacked a rudimentary content management system to simplify changing the content in the WML files.

Boy, was it ugly. I don’t know if people still recall browsing using WAP but the system was a limited, text-based interface to mobile information.

WAP sites were made of decks of WML cards. And since phones then did not have the memory spaces that we have now, the cards could only contain limited characters — enough for a headline and about 3 paragraphs of the article. You go through this deck of WML cards as you navigate the WAP site.

Here is a snippet of the main page of the site with a sample of 2 cards. What it did is flash the text “22 papers all over the country” and then “12 affiliates online” before opening the “Enter” screen where you could click to go to the menu of viewing news, events or movie skeds.

<?xml version=”1.0″?>
<!DOCTYPE wml PUBLIC “-//WAPFORUM//DTD WML 1.1//EN” “http://www.wapforum.org/DTD/wml_1.1.xml”>
<wml>
<!– SUN-STAR WAP –>
<card id=”splash1″ ontimer=”#splash2″ title=”Sun.Star Network” newcontext=”false”>
<timer value=”10″/>
<p align=”left” mode=”wrap”>
<b><big>22 papers all over the country</big></b><br/>
</p>
</card>

<card id=”splash2″ ontimer=”#splash3″ title=”Sun.Star Network” newcontext=”false”>
<timer value=”10″/>
<p align=”left” mode=”wrap”>
<b><big>12 affiliates online</big></b><br/>
</p>
</card>

</wml>

Sun.Star WAP site

WAP. The Sun.Star WAP site, built during the heydays of the Nokia 7110. WAP was built on decks of cards contained in WML pages. (Photo by Max Limpag)

I was reminded of this card interface when I started studying last week to build mobile websites and HTML apps using JQuery Mobile.

JQuery Mobile allows you to build multi-page mobile sites or apps on a single HTML file by breaking it into “pages,” akin to the WML cards.

But the similarities end there. JQuery Mobile is so much more powerful and yet still simple to use for a non-programmer like me. I cannot code, not even if my life depended on it. What I can do is cobble together frameworks to build stuff that I need for my projects.

To study JQuery Mobile, I built a mobile Web app for the Sun.Star Cebu central newsroom.

I wanted to revive the newsroom’s Style Guide, which advises Sun.Star Cebu journalist on usage and style in writing. The documented is a bit dated, it was written back when the paper still preferred the shorter spelling of words and thus used “kidnaped” instead of “kidnapped.”

But I still find the document useful and wanted ready access to it. I already set up a newsroom wiki to host the style guide in our local intranet but I thought it would be much more useful if it could be turned into a mobile app that a Sun.Star journalist can consult on the field.

I went through the JQuery Mobile API documentation, which is available online and as an iPhone app, and built a mobile Web app for the Style Guide. After I finished the guide, I realized I could just expand the app to make it even more useful to Sun.Star Cebu journalists by including writing tips and embedding our Twitter timeline so everyone would know the latest updates of the official @sunstarcebu account.

It says a lot about the power and simplicity of JQuery Mobile that a non-programmer like me was able to build what I wanted built in less than a day. I’m now looking into turning it into a native Android, iOS and BlackBerry apps (crossing my fingers).

As a journalist who grew up and started working before I had access to the Internet, I am continually amazed by this empowering ability of Web technology.

Open source technologies like WordPress (which just celebrated its 10th year) and JQuery Mobile are empowering to independent community journalists like me (my InnoPub persona), who do not have access to a dedicated development team.With the world going mobile, frameworks like JQuery Mobile are such a big boost for startups and smaller companies.

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Disruptive innovation and journalism

The idea is broadly misunderstood, said Harvard professor Clayton Christensen. Disruptive innovation isn’t just about being new, different or radical.

Disruptive innovation is transforming “something that used to be complicated and expensive so that only the rich and people with a lot of skill had access to it and could use it” and making it “so much more affordable, simple and accessible that a whole new population of people has ready access to it.”

Christensen is the authority on disruptive innovation and wrote “The Innovator’s Dilemma,” a book that was said to have deeply influenced Steve Jobs, the epitome of a tech innovator.

Last year, Christensen, along with Nieman fellow David Skok and James Allworth collaborated on researching disruptive innovation in journalism. That paper became “Breaking News,” which you can download as an e-book.

David Skok, Clay Christensen and Nieman Foundation curator Ann Marie Lipinski during their discussion disruptive innovation and journalism. (Screen grab from NiemanLab website)

David Skok, Clay Christensen and Nieman Foundation curator Ann Marie Lipinski during their discussion disruptive innovation and journalism. (Screengrab from NiemanLab website)

A few days ago, Christensen and Skok discussed innovation and its impact on journalism in an event hosted by the Nieman Foundation.

Whatever it is you are doing now, stop and watch the video (you can find it in the NiemanLab website) or listen to its audio in one of my favorite podcasts. Although they discussed disruptive innovation in relation to journalism, the principles are industry-agnostic.

The video starts with Christensen differentiating sustaining innovation from disruptive innovation. He said majority of innovations are sustaining innovations, which involves making products and services better. He said industry leaders are good when it comes to sustaining innovation but could hardly get disrupting innovations.

He said understanding the concepts will help predict who will win in a battle of innovation. If it’s disruptive, “entrants will win.” Christensen said this is happening in journalism.

Skok said that in looking at the future, one should set aside profit statements as these are generally “snapshots of the past.” He said Christensen’s work tells you to “trust the theory” and not the balance sheet.

Companies shouldn’t be complacent when their balance sheets say they are still doing well because “it’s hard to see the cliff.” Christensen cited the case of Digital Equipment Corp., which went down the cliff in 1988, two years after hitting its peak in profitability.

“And a company that took three decades to build was gone in two years because you don’t see it,” he said.

Christensen also talked about another of his key frameworks: looking at things from the point of view of “jobs to be done.” He said understanding the customer is the “wrong unit of analysis,” what is important is understanding the job that needs to be done.

“I have all kinds of characteristics. But none of these characteristics or attributes have yet caused me to go out and buy the New York Times today,” he said. “There might be a correlation between particular characteristics and the propensity that I will buy the New York Times but they don’t cause me to buy it.”

“What causes us to buy something or hire it or rent it is stuff happens to us, all day. Jobs arise in our lives that we need to get done and we hire products or buy products and pull them in our lives to get the job done.”

He said it is important that people understand the job that needs to be done because it is very stable over time.

“If you keep focusing on the job, you weather ebbs and flows of technology as they come into your industry.”

Christensen said Apple, which had become an afterthought in the history of computing, became the company that it is because Steve Jobs “developed a sequence of products focused on the job to be done.”

He said the news industry still has ways “to create the next generation of distribution channel for your efforts. But you have to organize it around jobs to be done where you’ve got better ability to nail the job than your competitors.”

Skok said that “if you can see the disruption of your own business, chances are somebody else out there can see it too. And so you’re better off disrupting yourself.”

He said that Christensen’s research “is very clear on this. You have to incubate it outside of existing processes.”

He also said that in their operations, they are “patient for growth but impatient for profits.” He said they always try to maintain a margin of revenue neutral or profitability.

Skok said that if there’s something disruptive right now, it’s mobile. “The jobs that can be done better through mobile are immense,” he said.

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