Last month, we reported that Globe is consolidating its mobile internet plans under the new GoSurf label replacing both PowerSurf and SuperSurf. Globe has denied it will phase out SuperSurf but it looks like they’ve actually started doing so this month.
In 3 separate conversations with Globe Customer Service on the phone over the week-end, we received multiple confirmations that the new default mobile surfing plans will now be GoSurf and SuperSurf is no longer offered in the plans.
Some of the new Globe MySuperPlan packages are as follows:
MySuperPlan 1799:
GoSurf 5GB – 999
Consumable – 800
Unlimited Calls & Text to Globe/TM – Php599
iPhone 5S 16GB – free
MySuperPlan 1799:
GoSurf 10GB – 1499
Consumable – 300
Unlimited Calls & Text to Globe/TM – Php599
iPhone 5S 16GB – free
Both plans will net you Php2,398 for the MSF and there’s some cash-out depending on the contract period and the type of handset availed.
When asked about the old SuperSurf plans, the CSR has stated that it has been phased out in favor of the new GoSurf offers. Old SuperSurf subscribers will not be swicthed to the new GoSurf plans. However, once old subscribers renew their 24-month contract, the new GoSurf plans will be offered instead of SuperSurf.
The 1GB/day or 3GB per month FUP on the old SuperSurf still remains, which makes the GoSurf at 5GB more palatable.
The new GoSurf plan is probably Globe’s way to address the FUP issue and clarify the bandwidth allocations for mobile internet by its subscribers (thereby adhering to the “truth in advertising” complaints a lot of subscribers have been hurling against them).
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