Category: Skytrax

ANA is introducing new travel classes and enhanced in-flight services on flights to Singapore, Bangkok and Jakarta. ANA is targeting the high volume of business travelers flying between these destinations and the rising demand from international passengers connecting to the wider Southeast Asian and North American ANA network.

Passengers will be able to fly Premium Economy on these routes, offering more space and even greater comfort. ANA’s Premium Economy service has already proven to be very popular on flights to Europe and North America.

From March 2015, Business Class passengers on ANA flights to and from Singapore, Bangkok and Jakarta will also be able to enjoy a wider range of high-quality in-flight cuisine, including the specially created menu from ‘The Connoisseurs’, served individually, course-by-course. ANA is also introducing its highest class of service, First Class, on its Narita-Singapore route from March 2015, giving passengers the opportunity to enjoy flights in the greatest comfort, privacy and luxury.

These service enhancements will offer customers choosing to fly with ANA greater choice, comfort and convenience, in line with the airline’s commitment to continually improve its service.

These service enhancements build on the changes to ANA’s summer flight schedule 2015, announced by ANA in December 2014 and January 2015, designed to meet the rising passenger demand for flights between Japan and Southeast Asia as well as international connecting demand between Asia and North America. At that time ANA announced it would be operating more frequent flights between Narita-Singapore and Narita-Bangkok and would also change the type of aircraft used on flights between Narita and Singapore, Bangkok route and Haneda and Jakarta route to best respond to the increasing demand. When the summer flight schedule is active, passengers will be able to connect between Southeast Asian destinations and 10 cities in North America, using Narita Airport as a convenient transport hub.

As Japan’s only 5-star awarded airline by SKYTRAX, ANA is committed to improving services and providing its passengers with a more comfortable, higher-quality in-flight experience.

From December 2014, ANA will be introducing in-flight meals created in collaboration with some of the world’s most highly acclaimed restaurants in Thailand, Singapore, China, Hong Kong and Los Angeles on flights from these countries to Japan. World class chefs from the Four Seasons, Shangri-La Hotels and Resorts, and the Patina Restaurant Group will work with ANA to create bespoke menus for passengers to enjoy on flights to Japan, providing passengers with more choice and variety. Passengers will be able to enjoy local cuisine from the country of departure, in addition to ANA’s traditional Japanese menu. For some international passengers, this may be their first taste of ANA’s in-flight cuisine, whilst for passengers returning home to Japan, these meals will be a deliciously fitting finale to a business trip or holiday.

ANA began collaborating with renowned hotels and chefs on its in-fight menus last year, introducing meals to Taiwan and India route. The extension of this initiative demonstrates ANA’s continued commitment to catering for its diverse international customer base and providing the highest levels of quality and comfort in-flight.

This next phase in the initiative will see even more delicious and beautifully-presented meal.

ANA is the only airline in Japan to have been awarded the maximum 5-star rating from Skytrax for two consecutive years, and the extension of the in-flight menu collaborations will further improve its passenger experience.