Evolving Omni Channels Standard Chartered
Raghu Mohsputra, Standard Charter presentation at the Contact Centres Asia 2016 event on evolving to Omni channels and predicting trends in the banking/retail finance industry.
Author: FarmOut Central
Learning from Industry Discussions
Social Media Roundtable
Big Data in Call Centers Roundtable discussions
New Digital Customer Roundtable
Learning from Industry Discussions
Social Media Roundtable
Big Data in Call Centers Roundtable discussions
New Digital Customer Roundtable
Lego Serious Play Trainors
Lego Serious Play Insights
Raymond and Jenny (certified Lego Serious Trainers) at the Contact Center Asia 2016 Workshop. The training allowed participants to discover how Play, using Lego Serious Play systems was able to uncover ideas and encourage even the most timid in your team to share their ideas.
Lego Serious Play Trainors
Lego Serious Play Insights
Raymond and Jenny (certified Lego Serious Trainers) at the Contact Center Asia 2016 Workshop. The training allowed participants to discover how Play, using Lego Serious Play systems was able to uncover ideas and encourage even the most timid in your team to share their ideas.