By John Ambrose
[Talent Management Magazine January 2008]
As organizations grapple with the increasing pace of change, workforce agility is emerging as key to becoming an industry leader.
Cross-training workers in multiple skills and providing ongoing learning opportunities delivered in the right place, at the right time can ensure an agile workforce.
Agility can mean different things to different organizational units, but one common thread persists: accelerating speed of change. Organizations must not only keep up with change, but catalyze change to keep a competitive edge. And, one critical aspect of an agile organization is a workforce with a broad skill set and in-depth knowledge across multiple areas of the business. Cross-training is the key.
(more…)